The Allianz Trade Solution
A trade credit insurance policy would protect Gray Dawes from unpaid invoices or clients becoming insolvent, help inform their credit control policies and assist in setting accurate credit limits per customer.
As well as their credit control processes becoming more efficient, they also became simplified – as Steve explains:
“Allianz Trade addressed all of our challenges really well with extremely intuitive processes. It’s easy to apply for a credit limit, and we can often get instant approval online. That instant yes or no means we can make quicker decisions which really do improve the level of service we provide to our customers.”
Allianz Trade’s range of customer health checks, credit limit calculations and in-depth analysis of over 98% of global GDP gives Gray Dawes access to the tools Steve needs to do his job - managing the governance of credit limits and ensuring a smoother cashflow throughout Gray Dawes’ operations.
“Where in the past credit control issues or setting credit limits would be a matter of internal escalation until finance heads or the CFO needed to step in, we now have a clear process that offers us security and a level of comfort.”
Comfort for the company is one thing, but what about the customers? Steve’s seen an improvement in the way they service their customers too.
“Previously, we had customers with low-limit contracts and due to gaps in our governance, they were essentially getting unlimited credit. And that exposed us to unwanted risk. With our cover, we now have approved and discretionary credit limits that we can regularly assess, resulting in our clients being able to spend more as they grow, but without risk to ourselves”
“Now we’re covered. Not just here in the UK, but around the world. We have customers with international operations and I’ve been surprised at how simple it’s been to cover clients in the US and in Cyprus, for example, and to receive instant assessments on their level of risk.”
What’s next?
With the freedom to trade around the world, safe in the knowledge that Allianz Trade’s TCI policy will cover them in case of loss, Gray Dawes has the protection they need to continue growing.
And Steve is already beginning to broaden his horizons:
“I’m looking at getting involved in credit control for our Australian operations. I know Allianz has a presence there and it’s great to know we can replicate the processes we’ve got in place in the UK and have a consistent approach to credit control around the world.”
Allianz Trade working with Advantage Travel
Gray Dawes Travel are also part of the Advantage Travel Partnership network who Allianz Trade also partner with to provide their members access to trade credit insurance solutions tailored to the travel industry.
