Customer service

We believe in a proactive approach when it comes to building client relationships and we embrace the opportunity to be a key resource in our customers’ trade management processes. 

If you’re already a customer, speak to your contact at one of our offices or use the telephone number below to get in touch.

Call Us: +27 10 593 4803

or send an email to: customersZA@allianz-trade.com

  • What is it?
  • How much does it cost?
  • Is it really worth the investment?

...

  • If I make a claim, how much will you pay?
  • If my business incurs a loss and our claim is accepted, how soon will I get paid?


    ...
  • Do I need to take on a debt collection agency as well?
  • What happens when you collect debts for me?

    ...
The Firs , 32A Cradock Avenue | Rosebank, 2196
PO Box 62228 | Marshalltown 2107 | Johannesburg
Image: People discussing on a coach

Allianz Trade is the global leader in  trade credit insurance and  credit management, offering tailored solutions to mitigate the risks associated with  bad debt, thereby ensuring the financial stability of businesses. Our products and services help companies with risk management, cash flow management, accounts receivables protection and  debt collection processes ensuring the financial resilience for our client’s businesses. Our expertise in risk mitigation and finance positions us as trusted advisors, enabling businesses aspiring for global success to expand into international markets with confidence.

Our business is built on supporting relationships between people and organizations, relationships that extend across frontiers of all kinds - geographical, financial, industrial, and more. We are constantly aware that our work has an impact on the communities we serve and that we have a duty to help and support others. At Allianz Trade, we are strongly committed to fairness for all without discrimination, among our own people and in our many relationships with those outside our business.