Allianz Trade Online makes it easy to manage your policy online,
either on desktop or mobile device.
either on desktop or mobile device.
Customer support
Manage your policy online, explore helpful resources and get expert assistance.
We’re here to help
Manage
your policy online
Access
our customer library
Find useful guides to help with tasks like applying
for credit limits or filing claims
(once logged in select the library icon at the top of the page)
for credit limits or filing claims
(once logged in select the library icon at the top of the page)
Explore
our policy videos
Watch step‑by‑step videos that show you how to manage your policy, request limits, monitor exposure, and handle payment issues.
Your policy video guides
Get to know Allianz Trade Online with this four‑part video series, designed to help you understand your policy, set up and manage credit limits, monitor your exposure, and confidently report payment issues.
Getting started with
Allianz Trade Online
Learn how to access, navigate, and use the key features of Allianz Trade Online so you can confidently manage your policy from day one.
Setting up and
managing credit limits
See how to request, monitor, and update approved and discretionary credit limits to keep your buyers protected and maintain the right cover.
Understanding your limit
package and exposure
Discover how your limit package, exposure threshold, and approved‑limit usage work, and learn how to track related fees directly within the platform.
Reporting payment
issues and managing claims
Learn when and how to report payment defaults, insolvencies and disputes, and support provided through claims and collections process.
